Last updated: 2026-09-12
These Terms of Service ("Terms") govern your use of Tagenda (the "Service"), operated by Giulia Galli (NIE Y2349253R) ("we", "us"), based in Arrecife, Spain. By creating an account or using the Service, you agree to these Terms.
Tagenda is a web and mobile application that helps you organise reservations and emails for events by generating structured labels and a unique inbound email address per event. You forward booking-related emails to that address; the Service groups them under the event and provides optional AI-generated summaries.
The Service is offered on a free plan by default. A paid PRO plan unlocks additional features (shared trips and events, offline access, PDF export, AI analysis, recurring events, dark mode).
PRO can be bought on the web or inside one of our mobile apps. These are independent billing channels, and which one you used determines who charges you, what you pay, and where you cancel:
These prices are net. Any applicable IGIC, VAT or other indirect tax is added on top at checkout and shown before you pay. Payments are processed by Stripe; we do not store or have access to your full card details. Cancel at any time from the "Manage subscription" section of your account.
In the iPhone app:
In the Android app, the annual and monthly prices are those shown in Google Play immediately before you confirm the purchase, in your local currency and inclusive of tax.
A purchase made in a mobile app is sold by the store, which acts as merchant of record — Apple in the iPhone app, Google in the Android app. The store takes the payment, and the store calculates and remits any applicable tax for your country. The price shown in the store is the total you pay — nothing is added on top — and it may differ from the web price above. Payment is charged to your Apple Account or your Google Account at confirmation of purchase.
Cancel an App Store subscription in Settings › [your name] › Subscriptions on your device. Cancel a Google Play subscription at play.google.com/store/account/subscriptions, or under Payments and subscriptions in the Google Play app. We cannot cancel a store subscription on your behalf.
Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before it ends. Cancelling stops the next renewal; you keep PRO until the end of the period you have already paid for. Web and in-app purchases are billed separately, and no channel can cancel another, so if you hold a subscription in more than one place you will be charged for each of them — see our Support page if that has happened. Holding more than one does not give you more than one PRO plan.
Refunds for web purchases are governed by our Refund Policy. Refunds for App Store purchases are handled by Apple, and refunds for Google Play purchases by Google, each under that store's own terms and requested from that store — we can neither grant nor refuse them.
By subscribing, you expressly request that we make the PRO Service available immediately, and you acknowledge that this constitutes a waiver of the 14-day right of withdrawal under EU consumer law for digital services already supplied with your prior consent (Art. 16(m) Directive 2011/83/EU; Art. 103(m) of the Spanish Consumer Protection Act).
You agree not to:
We may suspend or terminate accounts that violate these rules, with or without notice depending on severity.
You retain ownership of the emails and content you forward to the Service. You grant us a limited licence to store, process, and display that content as required to operate the Service. If you use AI features (summaries, gap analysis), the relevant email content is sent to a third-party AI provider (Anthropic) for processing. See our Privacy Policy for details.
AI features are provided for convenience only. AI-generated summaries and gap analysis may be incomplete, inaccurate, or out of date, and must not be relied upon as a definitive record of your reservations or as confirmation that anything is, or is not, booked. You remain solely responsible for verifying your own bookings directly with the relevant providers. We make no warranty as to the accuracy or completeness of any AI-generated output.
We aim for high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or changes that temporarily affect the Service. We are not liable for inbound emails delayed or lost due to upstream provider issues (Cloudflare, our hosting provider, or your own email forwarding rules).
To the fullest extent permitted by law, the Service is provided "as is" without warranty of any kind. We are not liable for indirect, consequential, or incidental damages, lost profits, or loss of data, even if advised of the possibility. Our total liability for any claim related to the Service is limited to the amount you paid in the 12 months preceding the claim.
Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot be limited under applicable law.
To the extent permitted by law, you agree to indemnify and hold us harmless from any claim, demand, loss, or liability (including reasonable legal fees) brought by a third party and arising out of (a) content you forward to, store on, or transmit through the Service; (b) your breach of these Terms; or (c) your violation of any law or of the rights of a third party. This clause does not apply to claims to the extent they result from our own breach, fraud, or gross negligence, and it does not affect any mandatory rights you have as a consumer. This Section survives termination of your account.
You may delete your account at any time by contacting us. We may terminate or suspend your account if you breach these Terms, fail to pay, or if we discontinue the Service. On termination, your data may be deleted within 30 days, subject to legal retention obligations.
We may update these Terms from time to time. Material changes will be communicated by email at least 14 days before they take effect. Continued use of the Service after that date means you accept the updated Terms.
Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
Assignment. You may not assign or transfer your rights under these Terms without our prior consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided your rights under these Terms are not diminished.
These Terms are governed by Spanish law. Disputes will be submitted to the courts of Arrecife, Spain, except where mandatory consumer law gives you the right to bring proceedings in your country of residence.
EU consumers may also use the European Commission's Online Dispute Resolution platform.
Questions about these Terms? Email support@usetagenda.com.